IXD · Internal

Innovation Programs

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IXD · Innovation Programs
Strategic map · v1 · 12 May 2026 Project drill-down (Radar) →
Connecting Stores Experience to Transformational Impact

The programs we are building, mapped to the 5-Year Stores Vision.

"We are leveraging technology to enable and continuously optimise a self-guided store experience, where our customers seamlessly find what they're looking for and naturally discover complementary and new ideas, and our confident, self-managed team only work on high-value tasks, supported by time and insight-enabled leadership and augmented by always-on assistance."

ENGAGED TEAMS
CUSTOMER EXPERIENCE
Foundation & Connections